Northbourne Medical Centre
193A Upper Shoreham Road, Shoreham-by-Sea, Shoreham, England, BN43 6BT
162
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Northbourne Medical Centre
2018-12-22
Person
5
5
0
22nd December 2018
Expert advice and very pleasant and friendly. Asthma nurse Anita. Thank you.
8th January 2019
Response from Northbourne Medical Centre
I will be sure to pass you comments to Nurse Anita and thank you for providing feedback which is always very useful to us.
Northbourne Medical Centre
2018-12-22
Person
5
5
0
22nd December 2018
Everyone is always extremely kind and helpful and I feel I get the best possible care. Thank you all so much.
8th January 2019
Response from Northbourne Medical Centre
Many thanks for your positive comments we are pleased that you feel the care we are providing is the best possible.
Northbourne Medical Centre
2018-12-22
Person
4
5
0
22nd December 2018
Time to wait for app over 1/2 hour. Everything else is excellent.
8th January 2019
Response from Northbourne Medical Centre
We are sorry to hear that you had to wait. We do endeavour to keep to time but sadly sometimes patients need a little longer than their allotted time. Thank you anyway for providing your otherwise positive feedback.
Northbourne Medical Centre
2018-12-13
Person
5
5
0
Written by a patient
Written by a patient 13th December 2018
I was visiting Northbourne this week and witnessed the reception team taking great care of a lady who was having problems in the reception area with a broken down mobility scooter. Their care went above and beyond the call of duty. Well done Northbourne!!!
8th January 2019
Response from Northbourne Medical Centre
Many thanks for your feedback and we are delighted to hear that our staff providing a caring service to our patients.
Northbourne Medical Centre
2018-10-30
Person
3
5
0
Written by a patient
Written by a patient 30th October 2018
This is the practice which everyone used to praise in Shoreham. But murmurings of discontent are getting slowly louder. As a previous poster said, they just 'stir the pot' endlessly. Half hearted consultations, followed by lengthy referrals which they know will basically get you nowhere. And woe betide you if you ask any tricky questions! Constraints on the NHS are really no excuse for treating patients like fools.
10th November 2018
Response from Northbourne Medical Centre
We are so sorry to hear that you feel this way. We do endeavour to treat all our patients with respect and certainly never like fools. The GPs here would be saddened to think a patient considered their consultation to be half-hearted. We would really like to meet your expectations and, to this end, would be more than happy to discuss this with you further, either face to face, via e-mail (northbourne.medical@nhs.net) or by way of a letter to the surgery. Meanwhile, thank you for your feedback.
Resources
Short link to review Northbourne Medical Centre: http://iwgc.net/eb66x